Privacy Policy
How JK Home Appliances handles information submitted through this website.
Last updated: 23 October 2026
JK Home Appliances (“we”, “us” or “our”) provides independent washing-machine repair, service, installation and maintenance assistance in Mumbai. This Privacy Policy explains how we collect, use, share and protect personal information when you visit jkhomeappliances.com, call us, contact us on WhatsApp, email us or submit a service enquiry.
Business and contact details
Business: JK Home Appliances
Address: Dabbawala Compound, Plot No. 22, Dharavi, Mumbai – 400017, Maharashtra
Phone: 9372984159
Email: info@jkhomeappliances.com
Information we collect
We collect information that you choose to provide, such as your name, mobile number, email address, service address or locality, appliance type or brand, and the service issue you describe. When you call, email or message us, we may retain the information in that communication and the service details required to respond.
Our website and service providers may also receive limited technical information, such as device, browser, IP address, pages viewed and the time of a request, through standard server logs, security tools and embedded services. We do not ask for payment-card, bank-account, Aadhaar or other government-ID details through our website enquiry form.
How we use information
We use your information to respond to enquiries, arrange or update a booking, assess the requested service, communicate about a repair, provide customer support, maintain service and accounting records, protect our website and prevent misuse. We may contact you by phone, SMS, WhatsApp or email about the enquiry you submitted. We do not sell or rent personal information.
Sharing and service providers
We share information only when reasonably necessary to operate our business—for example, with technicians or staff assigned to a booking, communications and website hosting providers, and professional advisers where required. We may disclose information if required by law or to protect our rights, customers or the public. These parties may process information only for the relevant purpose and under their own applicable policies.
Google Maps, links and third-party services
The Contact page uses Google Maps to show our location. When you load that map or follow an external link such as WhatsApp, Google or another service may collect information under its own privacy policy. We do not control those third-party websites or services; please review their policies before using them.
Cookies and similar technologies
Our website may use essential cookies or similar technologies needed for security and basic website operation. If we add analytics, advertising measurement or remarketing technologies, we will update this policy and provide any notice or choices required by applicable law. You can manage many cookies through your browser settings; disabling some cookies may affect website features.
Retention and security
We retain enquiry and service information only for as long as reasonably needed for the purposes described above, to meet legal or accounting obligations, resolve disputes and enforce agreements. We use reasonable administrative and technical safeguards, but no internet transmission or storage method is completely secure.
Your choices and requests
You may ask us to access, correct or delete the personal information we hold about you, subject to applicable law and legitimate record-keeping requirements. You can also ask us to stop non-essential follow-up communications. To make a request, email info@jkhomeappliances.com or call 9372984159. We may need to verify your identity before acting on a request.
Children
Our services are not directed at children. Please do not submit a child’s personal information without the consent and involvement of a parent or guardian.
Updates to this policy
We may update this policy when our practices or applicable requirements change. The revised version will be posted on this page with a new “Last updated” date.