Terms & Conditions
Important information about enquiries, repairs, prices and service availability.
Last updated: 23 October 2026
About our service
JK Home Appliances provides independent washing-machine repair, maintenance, installation and uninstallation assistance in Mumbai. We are an independent service provider. Unless expressly stated in writing, we are not an authorised service centre, agent, partner or representative of any appliance manufacturer or brand. Brand names are used only to identify appliance compatibility or the types of appliances we may service.
Enquiries and bookings
Submitting a form, calling, messaging or requesting a callback is a request for contact; it does not create a confirmed booking, guarantee technician availability or guarantee that a repair can be completed. A booking is subject to confirmation of the service area, technician availability, appliance type and the information provided by you.
Inspection, diagnosis and scope
A technician may need to inspect the appliance before identifying the likely fault, repair scope, parts requirement and final charges. Any diagnosis provided before inspection is preliminary. Some faults may be hidden, intermittent, caused by installation conditions or become apparent only after opening or testing the appliance. We will communicate a material change in scope or charge before proceeding where reasonably practicable.
Pricing, parts and payment
Visit charges, labour charges, replacement-part costs, transport, installation materials and applicable taxes or other charges may vary by appliance model, condition, location and repair required. The applicable price and payment method should be confirmed with the service representative before work begins. Replacement parts may be manufacturer parts, compatible parts or refurbished parts only when this is clearly explained and agreed with you. We do not collect payment-card or bank-account details through this website.
Offers and advertisements
Any offer, discount or promotional statement is subject to availability, location, appliance eligibility, inspection findings and the specific terms communicated at the time of booking. An offer is not valid where it is unavailable, has ended, or cannot be applied to the requested service. We aim for advertising and website information to be accurate; please contact us before booking if you need confirmation of an offer, service or price.
Customer responsibilities
You are responsible for providing accurate contact, appliance and access information; ensuring safe access to the appliance; and disclosing known issues, previous repairs, warranty coverage and relevant installation conditions. Please remove personal items from the appliance and keep children and pets clear of the work area. You should retain purchase or warranty documents if you wish to seek service from the manufacturer or an authorised service centre.
Warranty and limitations
Any workmanship or parts warranty, if offered, will be communicated for the specific job. Manufacturer warranties and terms remain with the manufacturer. To the extent permitted by applicable law, we are not responsible for pre-existing faults, normal wear and tear, defects in customer-supplied parts, loss caused by undisclosed conditions, manufacturer defects, utility failures or delays outside our reasonable control. Nothing in these terms excludes rights that cannot lawfully be excluded.
Cancellation and rescheduling
Please contact us as soon as possible if you need to cancel or reschedule. A visit or cancellation charge may apply where a technician has been dispatched or has arrived; any applicable charge will be communicated before it is collected where reasonably practicable.
Privacy
Your use of the website and our handling of enquiry information are also governed by our Privacy Policy.
Changes and contact
We may update these terms from time to time. The current version will be published on this page. For a question or complaint, contact JK Home Appliances at 9372984159 or info@jkhomeappliances.com. These terms are governed by applicable Indian law, and any dispute will be subject to the competent courts of Mumbai, Maharashtra, to the extent permitted by law.